The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.
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Some systems are experiencing issues
Business Tools & Services
Banner/Colleague Student
Operational
Banner/Colleague Student Self-Service
Operational
Tableau
Operational
Xtender (Document Imaging)
Operational
WEBI (Web Intelligence)
Operational
Banner Finance
Operational
Banner HR
Operational
Kronos
Operational
Salesforce
Operational
Learning Tools & Services
my.usnh.edu (MyPortal)
Operational
Course Feedback (Blue)
Operational
EAB Navigate
Operational
Canvas
Partial Outage
Kaltura
Operational
Collaboration Tools & Services
Printing
Operational
Zoom
Partial Outage
Microsoft 365
Operational
Networking, Infrastructure & Telecommunications
Telephone Services
Operational
Data Centers
Operational
Wide area network & Internet
Operational
Wired network
Operational
Wireless network
Operational
Maintenance
Planned Maintenance - UNH & GSC Banner Student and Self Service - April 25, 2024.
The UNH & GSC Production Banner Student and Self Service instances will be unavailable from approx. 5am-730am on Thursday, April 25th for planned upgrades.
Planned Maintenance - PSU Banner Student and Self Service - April 30, 2024
The PSU Production Banner Student and Self Service instances will be unavailable from approx. 5am-730am on Tuesday, April 30th for Planned upgrades.
Past Incidents
4th November 2021
No incidents reported
3rd November 2021
KalturaServiceChecker Kaltura
Resolution was detected.
Status operational: Analytics, Kaltura API, Import, Upload, Transcoding, Live, Playback, Kaltura Management Console (KMC), Kaltura MediaSpace, Kaltura REACH (captioning service), Zoom Integration, Documentation and Customer Care Platforms
KalturaServiceChecker Kaltura
Resolution was detected.
Status operational: Analytics, Kaltura API, Import, Upload, Transcoding, Live, Playback, Kaltura Management Console (KMC), Kaltura MediaSpace, Kaltura REACH (captioning service), Zoom Integration, Documentation and Customer Care Platforms
2nd November 2021
Microsoft 365M365 access issues
Some users have reported issues accessing or Editing M365 docs located in the cloud. Microsoft has acknowledged the issue and is working to fix the issue. ET&S M365 system administrators are monitoring the situation.
Banner/Colleague Student Self-ServicePSU Banner Self-service Registration is experienced an outage this morning
Users at PSU experienced an outage on the PSU Self Service Student Registration module this morning between 8 am - 11:30 am. A workaround was provided by the Banner team and access to the Registration module was re-enabled at 11:30 am.
1st November 2021
KalturaServiceChecker Kaltura
Resolution was detected.
Status operational: Analytics, Kaltura API, Import, Upload, Transcoding, Live, Playback, Kaltura Management Console (KMC), Kaltura MediaSpace, Kaltura REACH (captioning service), Zoom Integration, Documentation and Customer Care Platforms
31st October 2021
No incidents reported
30th October 2021
CanvasServiceChecker Canvas
Resolution was detected.
Status operational: Canvas, Portfolium, MasteryConnect
