The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues

Past Incidents

11th May 2021

Kaltura ServiceChecker Kaltura

Resolution was detected. Status operational: Upload, Transcoding, Import, Live, Analytics, Playback, Kaltura API, Kaltura MediaSpace, Documentation and Customer Care Platforms, Kaltura REACH (captioning service), Zoom Integration

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Canvas, Portfolium

10th May 2021

Kaltura ServiceChecker Kaltura

Resolution was detected. Status operational: Upload, Transcoding, Import, Live, Analytics, Playback, Kaltura API, Kaltura MediaSpace, Documentation and Customer Care Platforms, Kaltura REACH (captioning service), Zoom Integration

9th May 2021

No incidents reported

8th May 2021

No incidents reported

7th May 2021

No incidents reported

6th May 2021

Zoom ServiceChecker Zoom

Resolution was detected. Status operational: Zoom Meetings, Zoom Video Webinars, Zoom Phone, Zoom Chat, Zoom Website, Conference Room Connector, Cloud Recording, Meeting Telephony Services, Integrations, Zoom Developer Platform

Zoom Issues with Zoom recordings migrating to Kaltura

It appears USNH instances of Zoom are having an issue with recordings migrating to Kaltura. We are investigating this issue and have opened support tickets with both Zoom and Kaltura. Once I have more information on the issue and it’s scope, I will circle back. A work around to immediately move a video from Zoom to Kaltura can be found in this KB article -

https://td.unh.edu/TDClient/60/Portal/KB/ArticleDet?ID=3919

UNH Freshman Orientation Registration

Application Admins are aware of issues with Freshman Orientation Registration and are working to resolve it.

  • Issue resolved.

  • 5th May 2021

    Zoom ServiceChecker Zoom

    Resolution was detected. Status operational: Zoom Meetings, Zoom Video Webinars, Zoom Phone, Zoom Chat, Zoom Website, Conference Room Connector, Cloud Recording, Meeting Telephony Services, Integrations, Zoom Developer Platform

    Kaltura ServiceChecker Kaltura

    Resolution was detected. Status operational: Upload, Transcoding, Import, Live, Analytics, Playback, Kaltura API, Kaltura MediaSpace, Documentation and Customer Care Platforms, Kaltura REACH (captioning service), Zoom Integration

    4th May 2021

    Canvas ServiceChecker Canvas

    Resolution was detected. Status operational: Canvas, Portfolium