The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues

Past Incidents

18th March 2021

Kaltura ServiceChecker Kaltura

Identified Kaltura transition from OPERATIONAL Status degraded_performance: Kaltura API, Kaltura MediaSpace Status operational: Upload, Transcoding, Import, Live, Analytics, Playback, Documentation and Customer Care Platforms, Kaltura REACH (captioning service), Zoom Integration

17th March 2021

Canvas ServiceChecker Canvas

Identified Canvas transition from OPERATIONAL Status degraded_performance: Canvas Status operational: Portfolium

16th March 2021

Box Accessibility Issues

Users are reporting slowness when trying to access box resources

15th March 2021

Microsoft 365 Users may be unable to access multiple Microsoft 365 services

Initial reports indicate that primary impact is to Microsoft Teams; however, other services including Exchange Online and Yammer are also impacted.

  • Microsoft 365 Services are reporting operational status.

  • 14th March 2021

    No incidents reported

    13th March 2021

    No incidents reported

    12th March 2021

    No incidents reported

    11th March 2021

    Connectivity issues in Durham

    We are currently experiencing issues with pathways outbound to the Internet from the Durham campus. Various services are being impacted both local and internet.

  • Performance has improved and we are monitoring the situation.

  • Zoom ServiceChecker Zoom

    Identified Zoom transition from OPERATIONAL Status degraded_performance: Cloud Recording Status operational: Zoom Meetings, Zoom Video Webinars, Zoom Phone, Zoom Chat, Zoom Website, Conference Room Connector, Meeting Telephony Services, Integrations, Zoom Developer Platform

  • Issues with Zoom have been resolved. (Update not picked up automatically)

  • 10th March 2021

    Canvas ServiceChecker Canvas

    Identified Canvas transition from OPERATIONAL Status degraded_performance: Canvas Status operational: Portfolium

  • Issues with Canvas have been resolved. (Update not picked up automatically)