The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.
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Some systems are experiencing issues
Business Tools & Services
Banner/Colleague Student
Operational
Banner/Colleague Student Self-Service
Operational
Tableau
Operational
Xtender (Document Imaging)
Operational
WEBI (Web Intelligence)
Operational
Banner Finance
Operational
Banner HR
Operational
Kronos
Operational
Salesforce
Operational
Learning Tools & Services
my.usnh.edu (MyPortal)
Operational
Course Feedback (Blue)
Operational
EAB Navigate
Operational
Canvas
Partial Outage
Kaltura
Operational
Collaboration Tools & Services
Printing
Operational
Zoom
Operational
Microsoft 365
Operational
Networking, Infrastructure & Telecommunications
Telephone Services
Operational
Data Centers
Operational
Wide area network & Internet
Operational
Wired network
Operational
Wireless network
Operational
Maintenance
Planned Maintenance - UNH & GSC Banner Student and Self Service - April 25, 2024.
The UNH & GSC Production Banner Student and Self Service instances will be unavailable from approx. 5am-730am on Thursday, April 25th for planned upgrades.
Planned Maintenance - PSU Banner Student and Self Service - April 30, 2024
The PSU Production Banner Student and Self Service instances will be unavailable from approx. 5am-730am on Tuesday, April 30th for Planned upgrades.
Past Incidents
9th March 2021
No incidents reported
8th March 2021
No incidents reported
7th March 2021
CanvasServiceChecker Canvas
Resolution was detected.
Status operational: Canvas, Portfolium
6th March 2021
ZoomServiceChecker Zoom
Resolution was detected.
Status operational: Zoom Meetings, Zoom Video Webinars, Zoom Phone, Zoom Chat, Zoom Website, Conference Room Connector, Cloud Recording, Meeting Telephony Services, Integrations, Zoom Developer Platform
CanvasServiceChecker Canvas
Resolution was detected.
Status operational: Canvas, Portfolium
5th March 2021
No incidents reported
4th March 2021
CanvasServiceChecker Canvas
Resolution was detected.
Status operational: Canvas, Portfolium
Drupal Performance Issues
Some users have reported issues with editing access to Drupal. System administrators are aware of the issue and are working to resolve it.
Issues with Drupal have been resolved.
3rd March 2021
CanvasServiceChecker Canvas
Resolution was detected.
Status operational: Canvas, Portfolium
CanvasServiceChecker Canvas
Resolution was detected.
Status operational: Canvas, Portfolium
ZoomServiceChecker Zoom
Resolution was detected.
Status operational: Zoom Meetings, Zoom Video Webinars, Zoom Phone, Zoom Chat, Zoom Website, Conference Room Connector, Cloud Recording, Meeting Telephony Services, Integrations, Zoom Developer Platform
2nd March 2021
Outage - UNH Applicant Webcat Login
Some UNH Applicant users have reported issues with logging into Webcat. System administrators are aware of the issue and are working to resolve it.
Webcat access has been restored for UNH Applicants. UNH Applicants can re-activate their accounts at www.unh.edu/it/loginhelp
The overnight process is still running with revised expected completion around 1 pm ET. UNH Applicants can go ahead and try to re-activate their accounts at www.unh.edu/it/loginhelp . If the account is not yet found, try again after 1 pm ET.
The problem has been resolved, but an overnight process must run to restore account access. In the morning, UNH Applicants should be able to re-activate their accounts and log into Webcat.
The problem has been identified. We are working to restore access.
CanvasServiceChecker Canvas
Resolution was detected.
Status operational: Canvas, Portfolium
