The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.
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Some systems are experiencing issues
Business Tools & Services
Banner/Colleague Student
Operational
Banner/Colleague Student Self-Service
Operational
Tableau
Operational
Xtender (Document Imaging)
Operational
WEBI (Web Intelligence)
Operational
Banner Finance
Operational
Banner HR
Operational
Kronos
Operational
Salesforce
Operational
Learning Tools & Services
my.usnh.edu (MyPortal)
Operational
Course Feedback (Blue)
Operational
EAB Navigate
Operational
Canvas
Operational
Kaltura
Operational
Collaboration Tools & Services
Printing
Operational
Zoom
Operational
Microsoft 365
Operational
Networking, Infrastructure & Telecommunications
Telephone Services
Operational
Data Centers
Operational
Wide area network & Internet
Operational
Wired network
Operational
Wireless network
Operational
Maintenance
Planned Maintenance - UNH & GSC Banner Student and Self Service - April 25, 2024.
The UNH & GSC Production Banner Student and Self Service instances will be unavailable from approx. 5am-730am on Thursday, April 25th for planned upgrades.
Planned Maintenance - PSU Banner Student and Self Service - April 30, 2024
The PSU Production Banner Student and Self Service instances will be unavailable from approx. 5am-730am on Tuesday, April 30th for Planned upgrades.
Past Incidents
25th October 2020
No incidents reported
24th October 2020
No incidents reported
23rd October 2020
No incidents reported
22nd October 2020
No incidents reported
21st October 2020
KalturaServiceChecker Kaltura
Resolution was detected.
Status operational: Upload, Transcoding, Import, Live, Analytics, Playback, Kaltura API, Kaltura MediaSpace, Documentation and Customer Care Platforms, Kaltura REACH (captioning service)
20th October 2020
No incidents reported
19th October 2020
Kronos - Intermittent Issues
Some users are experiencing performance and access issues with Kronos Workforce Dimensions. These issues seem to be intermittent and may or may not cause any issues for you personally. Specifically, users are being logged out prematurely and experiencing delays in loading time. Occasionally, there are unusual error messages.
Kronos is working to resolve the issue.
Kronos appears to be back up and running at this time, and we have been informed that the issue has been resolved.
Kronos has informed us that they have identified the issue and are actively working to restore access. We do not currently have an ETA to access restoration, but we will continue to provide updates as they are received.
ServiceChecker Box.com
Resolution was detected.
Status operational: Box Web Application, Box Platform / API, Desktop Applications, Mobile Applications, Box Notes, Box Relay, Partners / Integrations, Box Community and Support Website (community.box.com), Developer Console / Docs (developer.box.com), FTP, Box Website
