The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

Subscribe to get notified by email when there are updates to service status.

Issue playing embedded videos in GSC Canvas courses Tuesday 6th July 2021 16:16:51


It appears Granite State College (GSC) is having an issue with the playback of embedded videos in Canvas courses. We have notified Kaltura of this issue and they have escalated the ticket to their tier 2 support.

A work around is to upload the video to the Media Gallery of the course instead of embedding it in a page in the course.

This article goes through how you would upload media to the gallery - https://td.unh.edu/TDClient/60/Portal/KB/ArticleDet?ID=1235

This article goes over how you would make the media gallery available in a course - https://td.unh.edu/TDClient/60/Portal/KB/ArticleDet?ID=1219

This began working again around 5 pm 7/6/21