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Teams service degradation Tuesday 27th April 2021 08:15:57

Teams has been experiencing a service degradation issue this morning with chat messages sometimes not sending. Microsoft is aware of the problem and has it posted on their Health Dashboard, and our team is monitoring it. This is a world-wide issue.

Microsoft has monitored the environment and confirmed that the service is performing as expected. If a user is still experiencing impact, they need to restart their clients to recover.

Current status: Microsoft has identified the root cause as a recent configuration change. They've reverted the change and are seeing signs of recovery. Users still experiencing impact are encouraged to restart their client to expedite recovery.