The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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All systems are operational

Business Tools & Services

Banner/Colleague Student

Operational

Banner Student Self-Service

Operational

Xtender (Document Imaging)

Operational

Banner Finance

Operational

Banner HR

Operational

Kronos

Operational

Salesforce

Operational

Learning Tools & Services

Canvas

Operational

Kaltura

Operational

Collaboration Tools & Services

Printing

Operational

Zoom

Operational

Microsoft 365

Operational

Networking, Infrastructure & Telecommunications

Telephone Services

Operational

Data Centers

Operational

Wide area network & Internet

Operational

Wired network

Operational

Wireless network

Operational

Past Incidents

18th September 2023

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Instructure, Canvas, Elevate, Impact, Learn Platform, Mastery, Support Tools, AWS Region

17th September 2023

No incidents reported

16th September 2023

No incidents reported

15th September 2023

No incidents reported

14th September 2023

No incidents reported

13th September 2023

No incidents reported

12th September 2023

Outage - locally managed

Some users have reported that UNH Cat's Cache is unavailable. System administrators are aware of the issue and are working to resolve it.

Cats Cache service was restored at 5:20 pm.

11th September 2023

Kaltura ServiceChecker Kaltura

Resolution was detected. Status operational: Analytics, Kaltura API, Import, Upload, Transcoding, Live, Playback, Kaltura Management Console (KMC), Kaltura MediaSpace, Kaltura Webinars, Virtual Classroom and Meetings, Kaltura REACH (captioning service), Pitch, Zoom Integration, Documentation and Customer Care Platforms

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