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The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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All systems are operational
Maintenance
GSC and UNH Banner Services will down for planned data migration April 16-19

On April 16 - 19, ET&S will be conducting planned data migration in support of the GSC/UNH merger. This data migration will impact availability for both Banner Student for UNH and Banner Student for GSC during the entire outage window.

This also means that associated systems like Webcat, Webrock, Degree Works (both UNH and GSC instances); Banner Student Workflow and Banner Document Management; and the UNH parent portal area will not be available for the entire migration window (April 16 - 19).

Past Incidents

24th November 2022

No incidents reported

23rd November 2022

Box.com ServiceChecker Box.com

Resolution was detected. Status operational: Box Web Application, Box Platform / API, Desktop Applications, Mobile Applications, Box Notes, Box Relay, Partners / Integrations, Box Community and Support Website (community.box.com), Developer Console / Docs (developer.box.com), FTP, Box Website

22nd November 2022

Kaltura ServiceChecker Kaltura

Resolution was detected. Status operational: Analytics, Kaltura API, Import, Upload, Transcoding, Live, Playback, Kaltura Management Console (KMC), Kaltura MediaSpace, Kaltura Webinars, Virtual Classroom and Meetings, Kaltura REACH (captioning service), Pitch, Zoom Integration, Documentation and Customer Care Platforms

21st November 2022

Zoom ServiceChecker Zoom

Resolution was detected. Status operational: Zoom Website, Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Meetings, Zoom Video Webinars, NORTH AMERICAS - Zoom Phone, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Zoom Workspace Reservation, Live Streaming, Zoom Whiteboard, Zoom Community, Zoom Video SDK

20th November 2022

No incidents reported

19th November 2022

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Instructure, Canvas, Mastery, Elevate, Impact, Support Tools, AWS Region

18th November 2022

Zoom ServiceChecker Zoom

Resolution was detected. Status operational: Zoom Website, Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Meetings, Zoom Video Webinars, NORTH AMERICAS - Zoom Phone, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Zoom Workspace Reservation, Live Streaming, Zoom Whiteboard, Zoom Community, Zoom Video SDK

17th November 2022

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Instructure, Canvas, Mastery, Elevate, Impact, Support Tools, AWS Region

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UNH IT Help
Phone: (603) 862-4242
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