The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues

Past Incidents

30th September 2022

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Instructure, Canvas, Mastery, Elevate, Impact, Support Tools, AWS Region

Kaltura ServiceChecker Kaltura

Resolution was detected. Status operational: Analytics, Kaltura API, Import, Upload, Transcoding, Live, Playback, Kaltura Management Console (KMC), Kaltura MediaSpace, Kaltura Webinars, Virtual Classroom and Meetings, Kaltura REACH (captioning service), Pitch, Zoom Integration, Documentation and Customer Care Platforms

29th September 2022

No incidents reported

28th September 2022

Zoom ServiceChecker Zoom

Resolution was detected. Status operational: Zoom Website, Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Meetings, Zoom Video Webinars, NORTH AMERICAS - Zoom Phone, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Zoom Workspace Reservation, Live Streaming, Zoom Whiteboard, Zoom Community, Zoom Video SDK

27th September 2022

myPlymouth outage

The myPlymouth, PSU Go-Links, and Banner Self Service sites had a brief outage around 4:20 this afternoon. The PSU Website and remained available. Service was restored within about 10 minutes.

26th September 2022

No incidents reported

25th September 2022

Due to a database issue, Some users erroneously received an email overnight asking them to active their accounts

Due to a database issue overnight, some users received an email from the myAccount tool asking them to "Active their Account". This message was sent erroneously and may be deleted. No action is required by these users. If you have questions or concerns, please contact you campus Help Desk

24th September 2022

No incidents reported