The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues

Past Incidents

23rd September 2022

No incidents reported

22nd September 2022

No incidents reported

21st September 2022

Canvas ServiceChecker Canvas

Identified Canvas transition from OPERATIONAL Status major_outage: Canvas, AWS Region Status operational: Instructure, Mastery, Elevate, Impact, Support Tools

Zoom The automated monitoring robot for Zoom reports:

An issue is reported on the status page for Zoom.

Status degraded_performance: Zoom Meetings, NORTH AMERICAS - Zoom Phone Status operational: Zoom Website, Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Video Webinars, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Zoom Workspace Reservation, Live Streaming, Zoom Whiteboard, Zoom Community, Zoom Video SDK

Banner Student Self-Service PSU - myPlymouth and other Oracle based Services are down

MyPlymouth (PSU portal) and other Oracle based services are down his morning due to a database issue. This includes Banner Student Self service and perhaps Banner Admin Pages. The team is investigating the scope of the outage at this time and will provide updates here as more information become available.

  • Service was restored at 9:35 this morning. All PSU based oracle service functioning as expected.

  • 20th September 2022

    Zoom The automated monitoring robot for Zoom reports:

    An issue is reported on the status page for Zoom.

    Status degraded_performance: Zoom Workplace Reservation Status operational: Zoom Website, Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Meetings, Zoom Video Webinars, NORTH AMERICAS - Zoom Phone, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Live Streaming, Zoom Whiteboard, Zoom Community, Zoom Video SDK

    19th September 2022

    Canvas The automated monitoring robot for Canvas reports:

    An issue is reported on the status page for Canvas.

    Status operational: Instructure, Mastery, Elevate, Impact, Support Tools Status partial_outage: Canvas, AWS Region

    Canvas The automated monitoring robot for Canvas reports:

    An issue is reported on the status page for Canvas.

    Status operational: Instructure, Mastery, Elevate, Impact, Support Tools Status partial_outage: Canvas, AWS Region

    18th September 2022

    No incidents reported

    17th September 2022

    No incidents reported