The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues

Past Incidents

16th September 2022

No incidents reported

15th September 2022

Zoom The automated monitoring robot for Zoom reports:

An issue is reported on the status page for Zoom.

Status major_outage: Zoom Meetings, Zoom Video SDK Status operational: Zoom Website, Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Video Webinars, NORTH AMERICAS - Zoom Phone, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Zoom Workplace Reservation, Live Streaming, Zoom Whiteboard, Zoom Community

Zoom Zoom is down for users at GSC, KSC, PSU and UNH

Zoom as a service is down at this time. This is impacting users at all 4 institutions - GSC, KSC, PSU and UNH. System Administrators are working with Zoom to restore service as quickly as possible.

  • Zoom service has been restored for all 4 institutions. The problem has been determined to be on the Zoom side of this hosted application. Our ET&S Application admin team is working with Zoom.us to understand root cause.

  • Canvas The automated monitoring robot for Canvas reports:

    An issue is reported on the status page for Canvas.

    Status degraded_performance: Canvas, AWS Region Status operational: Instructure, Mastery, Elevate, Impact, Support Tools

    14th September 2022

    Canvas The automated monitoring robot for Canvas reports:

    An issue is reported on the status page for Canvas.

    Status operational: Instructure, Mastery, Elevate, Impact, Support Tools Status partial_outage: Canvas, AWS Region

    13th September 2022

    Canvas The automated monitoring robot for Canvas reports:

    Resolution was detected. Status operational: Instructure, Canvas, Mastery, Elevate, Impact, Support Tools, AWS Region

    Canvas The automated monitoring robot for Canvas reports:

    An issue is reported on the status page for Canvas.

    Status degraded_performance: Instructure Status operational: Canvas, Mastery, Elevate, Impact, Support Tools, AWS Region

    Kaltura The automated monitoring robot for Kaltura reports:

    An issue is reported on the status page for Kaltura.

    Status degraded_performance: Live Status operational: Analytics, Kaltura API, Import, Upload, Transcoding, Playback, Kaltura Management Console (KMC), Kaltura MediaSpace, Kaltura Webinars, Virtual Classroom and Meetings, Kaltura REACH (captioning service), Pitch, Zoom Integration, Documentation and Customer Care Platforms

    12th September 2022

    Tableau The automated monitoring robot for Tableau reports:

    An issue is reported on the status page for Tableau.

    Status degraded_performance: Tableau Cloud Status operational: Tableau Public

    11th September 2022

    Zoom ServiceChecker Zoom

    Identified Zoom transition from OPERATIONAL Status degraded_performance: Zoom Whiteboard Status operational: Zoom Website, Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Meetings, Zoom Video Webinars, NORTH AMERICAS - Zoom Phone, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Zoom Workplace Reservation, Live Streaming, Zoom Community, Zoom Video SDK

    10th September 2022

    No incidents reported

    9th September 2022

    The Premise High-Performance Computing (HPC) cluster is currently offline due to storage issues.

    The Premise High-Performance Computing (HPC) cluster is currently offline due to storage issues. Service is expected to remain offline during this weekend. Partial or full service is estimated to return at the start of the week of 9/12. Updates will be distributed via the Premise mailing list as new information is available.

  • The Premise HPC cluster is back online. All services in this area are operational.