The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues

Past Incidents

6th August 2022

No incidents reported

5th August 2022

No incidents reported

4th August 2022

Zoom ServiceChecker Zoom

Identified Zoom transition from OPERATIONAL Status degraded_performance: Zoom Website Status operational: Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Meetings, Zoom Video Webinars, NORTH AMERICAS - Zoom Phone, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Zoom Workplace Reservation, Live Streaming, Zoom Whiteboard, Zoom Community

3rd August 2022

Banner/Collegue Student Banner Student - Plymouth - System unavailable

RESOLVED - Some users have reported not being able to access the Banner Student system at Plymouth State University. System administrators are aware of the issue and are working to resolve it.

Canvas ServiceChecker Canvas

Identified Canvas transition from OPERATIONAL Status major_outage: Elevate Status operational: Instructure, Canvas, Pathways & ePortfolios, Mastery Connect, Impact

Kaltura ServiceChecker Kaltura

Identified Kaltura transition from OPERATIONAL Status degraded_performance: Kaltura Webinars, Virtual Classroom and Meetings Status operational: Analytics, Kaltura API, Import, Upload, Transcoding, Live, Playback, Kaltura Management Console (KMC), Kaltura MediaSpace, Kaltura REACH (captioning service), Pitch, Zoom Integration, Documentation and Customer Care Platforms

2nd August 2022

Box.com ServiceChecker Box.com

Identified Box.com transition from OPERATIONAL Status degraded_performance: Box Web Application, Box Platform / API, Box Notes Status operational: Desktop Applications, Mobile Applications, Box Relay, Partners / Integrations, Box Community and Support Website (community.box.com), Developer Console / Docs (developer.box.com), FTP, Box Website

Zoom ServiceChecker Zoom

Identified Zoom transition from OPERATIONAL Status degraded_performance: Zoom Website Status operational: Conference Room Connector, Zoom Developer Platform, Zoom Events, Zoom Subscription, Zoom Meetings, Zoom Video Webinars, NORTH AMERICAS - Zoom Phone, EMEA - Zoom Phone, APAC - Zoom Phone, LATIN AMERICA - Zoom Phone, JAPAN - Zoom Phone, HONG KONG/CHINA - Zoom Phone, AUSTRALIA - Zoom Phone, Global - Zoom Phone, Zoom Chat, Zoom Room, Zoom IQ for Sales, NORTH AMERICAS - Zoom Contact Center, Global - Zoom Contact Center, Zoom Support, Zoom Workplace Reservation, Live Streaming, Zoom Whiteboard, Zoom Community

Wireless network Outage - locally managed

Event Summary: UNH Networking: access to VPN and some applications and off campus sites unavailable

Resolution Outcome: Planned Network Change of Malware URL Filtering on Palo Alto firewalls inadvertently blocked websites. Root cause investigation is underway. Change rolled back.

1st August 2022

No incidents reported

31st July 2022

No incidents reported