The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues
Maintenance
New Mac OS (Big Sur) incompatible with Pulse Secure VPN

Enterprise Technology & Services recommends that students, faculty and staff using Mac devices DO NOT upgrade to the latest Mac OS, Big Sur, as it is not compatible with Pulse Secure VPN.

Apple released Big Sur Nov. 12, 2020. Because it does not support Pulse Secure VPN, users who upgrade may have difficulty remotely accessing many academic and administrative applications, including those listed here: https://td.unh.edu/TDClient/60/Portal/Requests/ServiceDet?ID=188

We will provide additional information after Pulse Secure has released a fix.

UNH Degree Works - 1/22-1/24

UNH Degree Works will be upgraded starting at noon on Friday, 1/22. The maintenance is expected to be completed on/by Sunday, 1/24.

Degree Works for UNH will be unavailable during the upgrade.

Past Incidents

6th January 2021

No incidents reported

5th January 2021

No incidents reported

4th January 2021

Banner unstable

USNH Banner Finance, USNH Banner HR, and UNH/GSC Banner Student are currently unstable, causing intermittent issues for users. Users are asked to stay out of Banner, Xtender, AppMan, Workflow, etc. Webcat, WebROCK, WISE, and UNH Parent Portal are also affected.

System administrators are aware of the issue and are working to resolve it.

  • All Services have been restored.

  • UNH/GSC Banner Student, including Webcat, WebROCK, and UNH Parent Portal, are still down while system administrators continue working to resolve the issue.

  • Services for USNH Banner Finance and USNH Banner HR, including WISE, have been restored.

    UNH/GSC Banner Student, including Webcat, WebROCK, and UNH Parent Portal, will be down until later this evening while services are restored.

  • 3rd January 2021

    No incidents reported

    2nd January 2021

    No incidents reported

    1st January 2021

    No incidents reported

    31st December 2020

    No incidents reported