The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues
New Mac OS (Big Sur) incompatible with Pulse Secure VPN

Enterprise Technology & Services recommends that students, faculty and staff using Mac devices DO NOT upgrade to the latest Mac OS, Big Sur, as it is not compatible with Pulse Secure VPN.

Apple released Big Sur Nov. 12, 2020. Because it does not support Pulse Secure VPN, users who upgrade may have difficulty remotely accessing many academic and administrative applications, including those listed here:

We will provide additional information after Pulse Secure has released a fix.

Banner Finance/HR & WISE on Sun. 12/6

Banner Finance/HR (BPRD) and WISE Self-Service will be unavailable from 7:00AM to 12:00PM on Sunday, 12/6, for scheduled maintenance.

Password and Identity Systems on Sun. 12/13

On Sunday, 12/13, from 10:00 AM – 2:00 PM, the following systems will be offline for system maintenance:

  • All USNH Password Self Service applications
  • CAMP & ID Lookup
  • UNH Parent Portal: no new accounts, no password or email changes Note: all other Parent Portal functionality will be unaffected
  • USNH, UNH, GSC Banner - USNH ID form validation

Past Incidents

5th December 2020

No incidents reported

4th December 2020

No incidents reported

3rd December 2020

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Canvas, Portfolium

2nd December 2020

Kaltura ServiceChecker Kaltura

Identified Kaltura transition from OPERATIONAL Status degraded_performance: Zoom Integration Status operational: Upload, Transcoding, Import, Live, Analytics, Playback, Kaltura API, Kaltura MediaSpace, Documentation and Customer Care Platforms, Kaltura REACH (captioning service)

1st December 2020

No incidents reported

30th November 2020

No incidents reported

29th November 2020

No incidents reported