The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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Some systems are experiencing issues
Maintenance
New Mac OS (Big Sur) incompatible with Pulse Secure VPN

Enterprise Technology & Services recommends that students, faculty and staff using Mac devices DO NOT upgrade to the latest Mac OS, Big Sur, as it is not compatible with Pulse Secure VPN.

Apple released Big Sur Nov. 12, 2020. Because it does not support Pulse Secure VPN, users who upgrade may have difficulty remotely accessing many academic and administrative applications, including those listed here: https://td.unh.edu/TDClient/60/Portal/Requests/ServiceDet?ID=188

We will provide additional information after Pulse Secure has released a fix.

UNH Degree Works - 1/22-1/24

UNH Degree Works will be upgraded starting at noon on Friday, 1/22. The maintenance is expected to be completed on/by Sunday, 1/24.

Degree Works for UNH will be unavailable during the upgrade.

Past Incidents

20th January 2021

No incidents reported

19th January 2021

Box.com ServiceChecker Box.com

Resolution was detected. Status operational: Box Web Application, Box Platform / API, Desktop Applications, Mobile Applications, Box Notes, Box Relay, Partners / Integrations, Box Community and Support Website (community.box.com), Developer Console / Docs (developer.box.com), FTP, Box Website

Zoom ServiceChecker Zoom

Identified Zoom transition from OPERATIONAL Status degraded_performance: Zoom Chat Status operational: Zoom Meetings, Zoom Video Webinars, Zoom Phone, Zoom Website, Conference Room Connector, Cloud Recording, Meeting Telephony Services, Integrations, Zoom Developer Platform

18th January 2021

No incidents reported

17th January 2021

No incidents reported

16th January 2021

No incidents reported

15th January 2021

No incidents reported

14th January 2021

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Canvas, Portfolium

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Canvas, Portfolium

13th January 2021

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Canvas, Portfolium