The USNH Systems Status website provides timely information about scheduled maintenance, unplanned service interruptions, and the status of major IT services across all USNH institutions.

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All systems are operational
Maintenance
Planned Maintenance on Tableau Servers - Thursday evening, December 7th

The Enterprise Information Management (EIM) Team will be performing maintenance on the Tableau servers on Thursday, December 7th , commencing at 5:00 p.m. We expect the Tableau production server will be down for approximately two hours (5PM – 7PM).

Planned Maintenance: UNH/GSC Banner Student Upgrade Monday Dec 11th

UNH?GSC BANNER Student, Workflow for Student, Xtender for Student and Degree Works will be unavailable on Monday, December 11th from 4:00am – 7am for a planned Banner upgrade.

Past Incidents

7th December 2023

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Instructure, Canvas, Elevate, Impact, Learn Platform, Mastery, Support Tools, AWS Region

6th December 2023

Canvas ServiceChecker Canvas

Resolution was detected. Status operational: Instructure, Canvas, Elevate, Impact, Learn Platform, Mastery, Support Tools, AWS Region

5th December 2023

No incidents reported

4th December 2023

No incidents reported

3rd December 2023

Zoom ServiceChecker Zoom

Resolution was detected. Status operational: Zoom AI Companion, Zoom Blog, Zoom Chat, Zoom Clips, Zoom Community, Zoom Conference Room Connector, Zoom Contact Center - Global, Zoom Contact Center - APAC, Zoom Contact Center - AUSTRALIA, Zoom Contact Center - EMEA, Zoom Contact Center - JAPAN, Zoom Contact Center - LATIN AMERICA, Zoom Contact Center - NORTH AMERICA, Zoom Developer Platform, Zoom Events, Zoom for Intune., Zoom IQ for Sales, Zoom Live Streaming, Zoom Mail, Zoom Meetings, Zoom Notes, Zoom Phone - Global, Zoom Phone - APAC, Zoom Phone - AUSTRALIA, Zoom Phone - EMEA, Zoom Phone - HONG KONG/CHINA, Zoom Phone - JAPAN, Zoom Phone - LATIN AMERICA, Zoom Phone - NORTH AMERICAS, Zoom Room, Zoom Scheduler, Zoom Subscription, Zoom Support, Zoom Video SDK, Zoom Video Webinars, Zoom Virtual Agent, Zoom Website, Zoom Whiteboard, Zoom Workforce Management, Zoom Workspace Reservation

2nd December 2023

Zoom ServiceChecker Zoom

Resolution was detected. Status operational: Zoom AI Companion, Zoom Blog, Zoom Chat, Zoom Clips, Zoom Community, Zoom Conference Room Connector, Zoom Contact Center - Global, Zoom Contact Center - APAC, Zoom Contact Center - AUSTRALIA, Zoom Contact Center - EMEA, Zoom Contact Center - JAPAN, Zoom Contact Center - LATIN AMERICA, Zoom Contact Center - NORTH AMERICA, Zoom Developer Platform, Zoom Events, Zoom for Intune., Zoom IQ for Sales, Zoom Live Streaming, Zoom Mail, Zoom Meetings, Zoom Notes, Zoom Phone - Global, Zoom Phone - APAC, Zoom Phone - AUSTRALIA, Zoom Phone - EMEA, Zoom Phone - HONG KONG/CHINA, Zoom Phone - JAPAN, Zoom Phone - LATIN AMERICA, Zoom Phone - NORTH AMERICAS, Zoom Room, Zoom Scheduler, Zoom Subscription, Zoom Support, Zoom Video SDK, Zoom Video Webinars, Zoom Virtual Agent, Zoom Website, Zoom Whiteboard, Zoom Workforce Management, Zoom Workspace Reservation

1st December 2023

Banner/Colleague Student UNH Banner Student production database (PROD) and WebCat are currently down

UNH Banner Student production database (PROD) and WebCat are currently down. Database admins are working to restore service.

  • UNH Banner Student Admin pages (PROD) and WebCAT services have been restored at 8:10 am.